Professional Summary

Versatile and technically advanced Operations Specialist with over 15 years of cross-functional experience bridging the gap between high-level hospitality management, physical infrastructure, and technical systems administration. Proven track record of managing end-to-end hotel operations, complex financial audits, and multi-site IT networks. Uniquely combines an engineering background with deep, practical expertise in UniFi networking infrastructure, Linux system administration, AI workflow optimization (LLMs), hardware life-cycle management, and digital environment coordination.

Professional Experience

The Holt Hotel

Aug 2018 — Present (8 years)

Night Auditor / Night Manager / IT Manager

Jan 2024 — Present
  • Simultaneously command complex front-office overnight hospitality operations and property-wide technical ecosystems, serving as the ultimate point of escalation for both guests and environment errors.
  • Execute meticulous overnight financial audits, reconciling multi-department revenues, validating daily transactions, and generating business reports for executive management.
  • Architect and manage enterprise-grade UniFi network solutions, ensuring robust connectivity and 100% operational uptime for guest and internal corporate backbones.
  • Administer Linux-based environments and local command-line interfaces (CLI) to sustain secure, stable backend infrastructure updates and server controls.
  • Leverage AI Large Language Models (LLMs) and advanced prompt engineering techniques to accelerate development workflows, audit system scripts, and design modern user-interface assets.
  • Perform deep-level technical troubleshooting, hardware maintenance, diagnostics, component repairs, and thermal optimization profiles.

Head of Maintenance

Aug 2018 — Jan 2024
  • Directed all property maintenance workflows, tracking day-to-day repair jobs, physical asset upkeep, preventative cycles, and sub-contractor deliverables.
  • Spearheaded large-scale interior property refurbishments, balancing strict project timelines with active hotel environments to minimize structural disruption.
  • Maintained primary accountability for emergency building interventions, resolving utility faults or structural issues instantaneously.

Phoenix Hotel London

Apr 2013 — Aug 2018 (~5 years)

Bar Manager / Solo Bartender

Aug 2013 — Aug 2015
  • Engineered and managed an efficient solo bar layout, executing precise inventory tracking, supplier ordering systems, and daily stock reconciliations.
  • Delivered upscale customer relations and conflict management in an autonomous, high-pressure shift environment.

Housekeeping Supervisor / Housekeeper

Apr 2013 — Aug 2015
  • Supervised facility room preparation schedules, auditing quality assurance indicators to meet elite aesthetic and presentation standards.

Kallonet KFT

Jan 2006 — Nov 2009 (3 years 11 mos)

IT Support & Computer Technician

Jan 2006 — Nov 2009
  • Engineered, assembled, and optimized custom hardware system builds for target applications based on explicit client performance requirements.
  • Provided comprehensive tiered client helpdesk resolutions for complex networking setups, broadband service deployment, and system diagnostics.

Technical Projects & Interests

Digital Community Management & Dedicated Server Architecture

Personal Project

Independently manage, configure, and secure dedicated multi-user Linux environment servers, balancing resource allocation, user access levels, and network traffic optimization profiles.

  • Infrastructure Administration: Architect backend configurations within Linux-based operating systems, handling data asset deployments, access permissions control, and performance health audits.
  • Streaming & Media Tools: Proficient with audio/video stream parameters, scene routing tools, and live broadcasting encoding setups.
  • Analytical Strategy Execution: Apply advanced resource allocation choices, risk assessment, and rapid tactical coordination under pressure, developed in high-tier tactical systems and probability card strategy environments (e.g., Slay the Spire 2, Counter-Strike, Rainbow Six Siege).